Contact MTN MAN Toy Shop

Please call us anytime. Sometimes when we are helping other customers or making knives we can't hear the phone ring. Please leave a message and we'll get back to you right away.

For some quick answers to common questions, check out the resources below:

Shipping Updates

During the busy holiday gifting season, we are not offering USPS shipping options due to their shipping estimates being unreliable.

Contact Us Online



You may also contact us by email at orders@newwestknifeworks.com

Address

Production & Customer Service

7667 Lupine Lane, Suite 101, Victor, ID 83455

877-258-0100

Jackson Hole Shop - World HQ

98 Center Street Unit C, Jackson, WY

307-733-4193

Napa Valley Shop

1380 Main Street, St. Helena, CA

707-244-5188

Park City Shop

675 Main Street, Park City, UT

435-649-7219

Phone Number

Toll-Free: 877-258-0100

Returns, Exchanges, and Sharpening

For all returns, exchanges, sharpening, and warranty shipments please print and fill out this form and include it in your package. Ship to:

ATTN: Customer Service
New West KnifeWorks
7667 Lupine Lane, Suite 101
Victor, ID 83455

* Please include a note with your contact info and instructions. Always ship knives securely wrapped in a BOX and in their sheaths - we don't want to hurt our postal workers!