Contact Us - New West KnifeWorks

Please call us anytime. Sometimes when we are helping other customers or making knives we can't hear the phone ring. Please leave a message and we'll get back to you right away.

877.258.0100 or info@newwestknifeworks.com

For some quick answers to common questions, check out the resources below:

Locations

Production & Customer Service

7667 Lupine Lane, Suite 101, Victor, ID 83455

877-258-0100

Jackson Hole Shop - World HQ 

98 Center Street Unit C, Jackson, WY 83001

307-733-4193

Napa Valley Shop

1380 Main Street, St. Helena, CA 94574

707-244-5188

Park City Shop

675 Main Street, Park City, UT 84060

435-649-7219

Phone Number

Toll-Free: 877-258-0100

Returns, Exchanges, and Sharpening

For all returns, exchanges, sharpening, and warranty shipments please print and fill out this form and include it in your package. Ship to:

ATTN: Customer Service
New West KnifeWorks
7667 Lupine Lane, Suite 101
Victor, ID 83455

* Please include a note with your contact info and instructions. Always ship knives securely wrapped in a BOX and in their sheaths - we don't want to hurt our postal workers!

Contact Us Online

Address

Production & Customer Service

7667 Lupine Lane, Suite 101, Victor, ID 83455

877-258-0100

Jackson Hole Shop - World HQ

98 Center Street Unit C, Jackson, WY 83001

307-733-4193

Napa Valley Shop

1380 Main Street, St. Helena, CA 94574

707-244-5188

Park City Shop

675 Main Street, Park City, UT 84060

435-649-7219

Phone Number

Toll-Free: 877-258-0100

Returns, Exchanges, and Sharpening

For all returns, exchanges, sharpening, and warranty shipments please print and fill out this form and include it in your package. Ship to:

ATTN: Customer Service
New West KnifeWorks
7667 Lupine Lane, Suite 101
Victor, ID 83455

* Please include a note with your contact info and instructions. Always ship knives securely wrapped in a BOX and in their sheaths - we don't want to hurt our postal workers!