Retail Pro | Napa Valley, CA

Retail Pro (Guides) - Part/Full Time | Retail
Location: St. Helena, CA
Reports to: Napa Store Manager

Our mission is to make the finest knives in the world. A unique, world class retail experience embodies the quality we strive for with our knives. The Retail Pro’s primary responsibility is to facilitate that experience for our visitors. 

New West KnifeWorks and MTN MAN Toy Shop make for one of the most original shopping experiences in town. Our Retail Pros provide uniquely local customer service, store merchandising, and maintenance. We provide an interactive and engaging experience for customers and staff alike!

This position is essential to NWKW - join our team and learn how our reputation for quality and design is second to none.

About you: 

• Killer sales instincts
• Able to connect with a variety of people and personalities
• High Emotional Intelligence (EQ) - you just get it
• You’re a lifelong learner and always willing to improve
• Passionate about American made functional art
• Self motivated and dependable -  you’re on-time and ready
• Availability on weekends and holidays
• Passion for a hobby or interest outside of work  

What you’ll do: 

• Maintain a guest-centric mindset in a selling culture
• Provide a welcoming and memorable experience for all visitors to our store
• Become a product expert - you will have the opportunity to educate customers on our second-to-none quality and functionality
• Be a local guide for all things in and out of our store 
• Keep our store and merchandise looking their best and ready to impress
• Remain agile as New West KnifeWorks continues to grow

Benefits

• Target earnings: $27.50+/hr (NO CAP!)
• $16/hr starting + commission
• Flexible schedules
• 401k company match after 6 months
• Generous employee discounts

Email jobs@newwestknifeworks.com with resume attached and cover letter in email body to apply.

Location | 1380 Main St, St. Helena, CA 94574
Phone | 707.244.5188
Store Manager | Dascia Skadal