Fulfillment and Logistics Operative, Full Time 

Shop space with a rock block.
Location: Victor, ID
Reports to: Distribution & Fulfillment Manager, Victor Store Manager.

Compensation: $18/hr + Sales Commission
(For reference only: with commission, hourly pay averages $20-25+/hr)
401K Match Program

General Summary

The Fulfillment and Logistics Operative will be part of a fun team. Day to day tasks will include inventory distribution, order fulfillment, and customer service. This position will work at our Victor retail outlet. Enjoy competitive pay, tomahawk throwing, and the satisfaction of being part of a cool and rapidly growing local business.

The goal of this position is to make sure the wheels of NWKW sales stay greased.

NWKW’s F&L Operative Attributes:

• Believes perfection is a destination, not a journey.
• Willingness to wear many hats as part of a growing company.
• Team player and lifelong learner.
• Takes pleasure in making someone’s day.

Essential Job Functions

- With direction, fulfills customer’s orders with attention to detail and within a deadline.
- Properly packs and ships orders with appropriate supplies and materials.
- Submits a weekly restocking list to ensure supplies do not run out.
- Coordinates inter- store inventory transfers and packs them up.
- Receives knives from production and checks them into the inventory system.

Customer Service: 
- Creates shipping labels and assists with packaging and shipping.
- Assists with returns and exchanges, In coordination with other team members. 
- Maintains the Department’s reputation of excellent customer service and attention to detail.

- Maintains company equipment and space including regular cleaning and organizing.
- Provides a friendly and memorable experience for all customers.
- Sells knives and products accurately.
- Communicates effectively with other team members both in person, email and over the phone.
- Answers customer phone call inquiries as well as customer phone sales.

Email orders@newwestknifeworks.com with resume attached and cover letter in email body to apply.

Shop Info:
Address | 7667 Lupine Lane, Victor ID 83455 
Phone | 208.909.5483