Please call us anytime. Sometimes when we are helping other customers or making knives we can't hear the phone ring. Please leave a message and we'll get back to you right away.

Visit us

"On the Square"
98 Center Street Unit C
Jackson, WY 83001

"Downtown St. Helena"
1380 Main Street
St. Helena, CA

"Main Street Park City"
675 Main Street
Park City, UT

Toll Free Number: 877-258-0100

For all returns, exchanges, sharpening & warranty shipments:

ATTN: Customer Service
New West KnifeWorks
7667 Lupine Lane, Suite 101
Victor, ID 83455

* Please include a note with your contact info and instructions. Always ship knives securely wrapped in a BOX and in their sheaths - we don't want to hurt our postal workers!