Contact

Please call us anytime. Sometimes when we are helping other customers or making knives we can't hear the phone ring. Please leave a message and we'll get back to you right away.

Visit us

"On the Square"
98 Center Street Unit C
Jackson, WY 83001
307-733-4193

"Downtown St. Helena"
1380 Main Street
St. Helena, CA
707-244-5188

"Main Street Park City"
675 Main Street
Park City, UT
435-649-7219

Toll Free Number: 877-258-0100

For all returns and exchanges:

Shipping knives back to Jackson can be tricky! Please use FedEX and UPS for all packages.

ATTN: Customer Service
New West KnifeWorks
98 Center Street Unit C
Jackson, WY 83001
307-733-4193
* Please include a note with your contact info and instructions!

Paper Correspondence Mailing Address:
*No Packages or Warranty Shipments Accepted at P.O. Box*
P.O. 1646, Jackson, WY 83001